IBM and Nsite Join Forces to Deliver Software On Demand to Customers Worldwide

PLEASANTON, Calif. -- Oct. 25, 2004 -- Nsite, the only on demand business process automation company, today announced that it will offer its solution to customers using IBM e-business Hosting Services. The Nsite business process on demand solution, available to thousands of current users at www.nsite.com, went live at an IBM e-business Hosting Center on September 27, 2004.

The move has already paid off for customers like Spectra-Physics, a leading supplier of laser equipment and technology. Headquartered in Mountain View, California, Spectra-Physics provides cutting-edge laser and optical solutions to customers in more than 70 countries across the globe. The company selected the on demand solution from Nsite and IBM as a way to further automate its business processes and drive greater organizational efficiency while paying only for the computing power they used, when they used it.

"Nsite has enabled us to improve customer service and accelerate cash flow by automating several key processes that span customer service, equipment installation and accounts receivable, without requiring us to license and support packaged software," said Mark Rowell, Director of IT at Spectra-Physics, a leading supplier of laser technology. "The move to an IBM on demand hosting environment has been transparent to our users and gives us a secure, scalable and reliable platform from which to access Nsite solutions in real-time."

As a graduate of the IBM Application Enablement Program, Nsite has worked extensively with IBM to meet growing customer demand for new application deployment models, such as delivering software as a service. Through the program, IBM works with leading independent software vendors (ISVs) and utility service providers (USPs) to assess, transform and deploy their solutions in on demand environments. By adopting alternative software deployment methods, Nsite is meeting customer demand for subscription-based and hosted applications while experiencing faster application deployment times, shorter sales cycles and increased market reach.

"IBM is a global technology leader with a long history of providing secure and scalable hosting environments," said Bob Jandro, President and CEO, Nsite. "Nsite customers will benefit from IBM's unsurpassed reliability, performance and security, as well as the breadth of resources and expertise only IBM can deliver."

IBM e-business Hosting Centers, the core on demand delivery vehicle around which the Application Enablement Program is built, provide security-rich architecture and state-of-the-art infrastructure, as well as IBM hosting expertise, monitoring and administration tools, and enhanced security features.

"For many companies, buying software as a service is an attractive alternative to traditional methods of acquiring and deploying customer applications," said Dave Carlquist, vice president of global emerging and competitive markets, IBM. "The Nsite solution, coupled with IBM's ability to deliver leading on demand solutions worldwide, gives customers a new way to acquire and automate their business processes without traditional barriers like costly upfront investments and lengthy deployment times."

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