Santiago, Chile -- Nov 17, 2004 -- Global Crossing (NASDAQ: GLBC) announced today a contract with General Motors to provide Frame Relay Services between Santiago and São Paulo. The Frame Relay service was put in place to ready General Motors for evolution to an IPVPN service for a converged IP solution. Under the agreement, Global Crossing Frame Relay Service provides support for General Motors' data applications over the company's seamless, self-healing, fiber-optic network. This provides General Motors with 24x7 network reliability and extensive monitoring, service and support, free from inter-operability concerns.
"Global Crossing's IP-enabling Frame Relay service offered a quality and cost-effective solution for transporting data applications over a single connection," said Augusto Jimenez, IT manager for General Motors in Chile. "The fact that Global Crossing owns and operates their network, has an impeccable performance record and excellent customer service were all key factors for choosing Global Crossing's services to fill our data transmission needs."
"We are pleased to have General Motors among our growing list of customers as we expand our business in Latin America," said José Antonio Ríos, Global Crossing's chief administrative officer and international president. "Global Crossing will continue to meet and exceed our customers' needs maintaining the unblemished track record on network performance we have established."
Global Crossing addresses the specific efficiency and security needs of transportation companies through its hybrid product portfolio and fully meshed private network. Transportation companies can readily employ a proven global network application, using technology as a driver for cost reduction, improving efficiency, ensuring unprecedented network security and simplifying network design.
Global Crossing's Frame Relay network is designed and built with complete redundancy and diversity for all Frame Relay switches and backbone trunks, and provides customers with a seamless roadmap to a fully converged IP model, ready for implementation when the customer is. Additionally, Global Crossing 24x7 worldwide support provides real time diagnosis and resolution.
About Global Crossing
Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
