WALTHAM, Mass. -- Jan. 12, 2005 -- Coradiant, Inc. announced today that BrassRing(R) has chosen Coradiant's award-winning TrueSight(TM) appliance for real-time web performance monitoring of BrassRing's web presence. BrassRing, a leading provider of global talent management solutions that provide companies with the resources and expertise they need to recruit, hire, and retain a globally competitive workforce, uses TrueSight to monitor the actual performance delivered to all users in real-time and to detect web delivery issues before they affect customer satisfaction. TrueSight is a Real-time, Real-user Web Transaction Monitoring appliance that reduces time-to-detect and mean-time-to-repair (MTTR) by over 80% compared to traditional network monitoring schemes.
"TrueSight gives us valuable insight into real-time user performance, and a pre-emptive look at possible end-user performance problems," said Steve Turner, BrassRing's executive vice president, engineering. "TrueSight is a critical element enabling BrassRing to provide the highest level of customer support and satisfaction."
"What used to take hours of investigation, data correlation and sleuthing now takes minutes. The half-hour installation was straightforward and we were collecting performance data immediately," said Kamal Jain, BrassRing's manger of hosting operations. "Visibility into what's occurring in a site is always difficult in a complex and sophisticated environment -- like we have at BrassRing. TrueSight pulls the interesting data out of the noise. Now we know immediately if errors are happening and are proactive about fixing them."
Coradiant's TrueSight is the first appliance that provides accurate, detailed information on the performance and integrity of web business applications -- in real-time, exactly as users experience them. TrueSight's revolutionary Watchpoint technology lets companies see all traffic going to a system and watch what matters to their business. As a result, they find and fix problems quickly, and eliminate the many hours traditionally required to discover problems and determine root cause. TrueSight's approach is especially important to multi-tiered web systems that are increasingly complex, making them difficult to monitor effectively with traditional infrastructure and synthetic testing. By contrast, TrueSight's real-user monitoring sees 100% of real user interactions and records forensic detail. Technical teams are armed with the facts they need to quickly determine where problems originate from and resolve issues that affect performance and availability before they become system-wide problems.
About BrassRing
BrassRing is a leading provider of talent management solutions that help businesses build competitive workforces, reduce hiring costs and streamline recruiting processes. Combining innovative technology with recruitment expertise, BrassRing gives its clients the edge they need to succeed -- in any economic climate. BrassRing has earned a number of prestigious industry awards, most recently the Software & Information Industry Association's 2004 Codie Award for "Best Human Resources Product" and the Sears "Partners in Progress" Award. Headquartered in Waltham, Massachusetts, BrassRing has operations in the United States and Europe. To learn more about BrassRing and its technologies, please visit www.brassring.com.
About Coradiant
Coradiant's unique, user-centric approach to web performance monitoring quickly delivers accurate management information in business-relevant formats. The company's Watchpoint technology gives site operators and network managers a real-time understanding of the user's web experience without the complexity, cost and risk of traditional performance management approaches. Founded in 1997 by a team of Internet and performance experts, Coradiant has consistently pioneered advanced technology and best practices for web-based systems. For more information please see www.coradiant.com.
