CHELMSFORD, Mass. -- March 1, 2005 -- Brix Networks (www.brixnet.com), the trusted provider of Voice over Internet Protocol (VoIP) performance management solutions, today announced that PRIMUS Telecommunications Canada Inc. (PRIMUS Canada), the largest alternative communications carrier in Canada, and one of that country's leading Internet Service Providers, has selected its service assurance products to measure and verify the quality of PRIMUS Canada's TalkBroadband(TM) Internet phone service.
Available as both a business and residential service, TalkBroadband is PRIMUS Canada's VoIP offering that allows subscribers to transform their high-speed Internet service into a local telephone connection phone line - thereby reducing costs - simply, reliably, and securely and without requiring a service call.
PRIMUS Canada is initially deploying the Brix VoIP PreQual Application as part of its recently introduced, free web portal -- My TalkBroadband (mytbb.primus.ca) -- that lets customers easily and effectively manage their calls and various service features online.
"In order to ensure PRIMUS TalkBroadband customers continue to experience the best VoIP call quality in Canada, we have deployed Brix Networks' industry-leading VoIP management solutions to monitor and constantly improve our VoIP phone services," said Matt Stein, vice president, new technology and services, at PRIMUS Canada.
According to Stein, this is the largest voice quality over broadband monitoring platform of its kind in Canada, and stretches from coast to coast throughout Canada's largest Internet Service Providers. In addition to testing the ISPs' networks, PRIMUS Canada is integrating Brix technology into its ordering process to test and pre-qualify customers' Internet connections for optimal use of PRIMUS TalkBroadband.
"PRIMUS Canada's world-class network allows the company to continually develop new services for its subscribers," said Tom Pincince, president and CEO of Brix Networks. "By using our VoIP PreQual Application, PRIMUS continues to demonstrate its leadership as a provider that routinely employs best practices and solutions in order to better serve the needs of their customers."
The Brix VoIP PreQual Application is built on top of the Brix System and is comprised of a PreQual Console and the PreQual Agent. The PreQual Console allows a carrier's customer care or marketing staff to view, search, and report on the quality of a VoIP service prospect's broadband connection. Potential subscribers and existing users download the powerful, Java-based PreQual Agent on demand to their Web browser, and the Agent then initiates test VoIP calls and reports the quality and performance results directly to the PreQual Console for further analysis.
Featuring its unique Brix Tri-Q(TM) Analysis, the Brix System is a seamlessly integrated hardware and software VoIP management solution that provides total service testing across each of the three most important areas that impact users' experience of quality: signaling quality (call setup performance), delivery quality (media path network performance), and call quality (overall voice clarity and call experience).
The Brix System improves the overall effectiveness of networks, and allows organizations to maximize their investment in - and increase the value of - all their business-critical IP services.
About PRIMUS Canada
PRIMUS Telecommunications Canada Inc. is the largest alternative communications carrier in Canada with more than 900,000 retail customers. The company offers facilities-based voice, data, e-commerce, Web hosting, and Internet services. As a leading Internet Service Provider in Canada, PRIMUS Canada has approximately 60,000 Internet subscribers served by a national network of Internet points-of-presence (PoPs) for dedicated and dial-up access. PRIMUS Canada also offers local services to businesses, bundling them with its long-distance and Internet services.
PRIMUS Canada is a wholly owned subsidiary of McLean, Virginia-based PRIMUS Telecommunications Group, Incorporated. PRIMUS Canada news and information are available at the company's Web site at www.primustel.ca.
About Brix Networks
Brix Networks is the trusted provider of real-time performance management and service assurance solutions that allow carriers, service providers, cable companies, large enterprises, and government agencies to build, operate, and assure their VoIP networks and services. The Chelmsford, Mass., U.S.A.-based company's award-winning hardware and software products let network operators proactively manage the quality and reliability of their offerings. Additional information about Brix Networks can be found on the company's Web site at www.brixnet.com, and by calling 978-367-5600, or 1-888-BRIXNET.
