March 10, 2005 -- Last Digital, the final frontier in the domain registration and hosting applications, has introduced the new advanced Support help desk solutions system, which will allow its customers benefit from the various support tools and solve their problems faster.
As one of the leading web hosting companies in the UK, Last Digital always ensures that any problem will be solved as soon as possible. With an articulate solution, the staff is always pleased to assist with any queries and situation.
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The support that the company provides mainly in the area of technical, billing and sales enables customer to reach us via interactive contact such as telephone, live chat, email, and the website itself.
At present, Last Digital has added a new web-based solution to its support tools. This support help desk area will assist customers in finding the right answer to their questions, minimize the amount of time required to find a solution to a particular problem, download useful information from the library, submit a ticket to the related department and follow the status of the ticket in addition to reading the company announcements.
Troubleshooters allow customers to follow a series of questions to find a specific answer. They simply have to choose the category that is related to the area of interest to learn how to fix specific problems, perform important procedures and read useful overviews.
The download library has all the manuals, programs and other files categorized into a single area. Just click on the filename to download the file.
Last Digital ensures delivery of the best support solution to meet customer demands. For more information about the new support tools, please visit http://secure.lastdigital.com/esupport/
About Last Digital Ltd
Last Digital is a UK-based Web hosting, ASP and Internet solutions provider offering Unix and ASP hosting and domain name registration (DNR) to individual consumers and businesses in 86 countries worldwide. Last Digital offers turnkey services ranging from initial domain name registration to custom dedicated servers for eCommerce. The company offers innovative packages and services to the Internet community.
