MIAMI -- July 11, 2005 -- AT&T announced today it has won a $15 million networking contract from Carnival Cruise Lines, the most popular cruise line in the world. The three-year contract for an extensive portfolio of data and voice services renews and expands a long-standing relationship between the companies.
“Our call centers and Web site have to stay up and running non-stop,” said Ken Eberhardt, Director of IT and Administrative Services at Carnival. “We need to be available 24 hours a day, 7 days a week. With the reliability of AT&T, we know we’ll be up and running through hurricanes, power failures or floods.”
Carnival’s call centers are located in Miami; Miramar, Fla.; and Colorado Springs, Colo. Its shipyards – which also require around-the-clock reliability – are in Italy and the United Kingdom.
Carnival can monitor the performance of its network and applications through the secure AT&T customer portal, AT&T BusinessDirectâ, which provides operational efficiencies including around-the-clock online access to real-time reports on network performance and direct connection to trouble management systems.
About Carnival
Carnival Cruise Lines, a unit of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), is the largest and most popular cruise line in the world, with 20 "Fun Ships" operating voyages ranging from three to 16 days in length to the Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Canada, New England and Europe. The line currently has two 110,000-ton SuperLiners - Carnival Liberty and Carnival Freedom - with a collective estimated value of $1 billion scheduled to enter service between now and February 2007.
Carnival Cruise Lines is a proud member of the exclusive World’s Leading Cruise Lines. Our exclusive alliance also includes Holland America Line, Princess Cruises, Cunard Line, Costa Cruises, Windstar Cruises and The Yachts of Seabourn.
About AT&T
For more than 125 years, AT&T (NYSE 'T') has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.
