FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--Feb. 17, 2004--Affinity Internet, a leading hosting services provider, continues to uphold its promise to provide unparalleled support for customers through its Better Business Bureau membership, its 'A' rating standing and satisfactory record with the Bureau.
"The Bureau, by providing this rating, is reinforcing Affinity's commitment to customer service and satisfaction," said Peter Chambers, CEO of Affinity Internet. "We take seriously our responsibilities as an Internet based service provider. This rating is validation to our performance."
The "A" and "satisfactory report" with the Bureau means that Affinity has been in business for more than 12 months, properly and promptly addresses matters referred to it by the Bureau and is free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct.
The Bureau's history is to resolve marketplace problems and foster sound business practices. The BBB believes that a business community committed to ethical business practices, coupled with an educated and informed public are the keys to fairness and honesty in the marketplace. The general public regards the Bureau's rating as a credible and third-party validation.
Affinity is notified of complaints filed with the Bureau, and once notified, researches the complaint and responds within 10 business days.
About Affinity Internet
Affinity Internet, a web hosting services provider, offers multiple hosting packages, easy-to-use software and e-commerce tools for small and medium sized businesses (SMB). Affinity operates multiple hosting brands (ValueWeb, SkyNetWeb, Bigstep, HostSave and WinSave) offering shared and/or dedicated servers, applications and products to meet specific and growing needs for a segment of the SMB market. By offering a robust network and unparalleled customer service, Affinity provides its customers and resellers with superior service, reliability and scalability.
Affinity has guided over a million businesses to online success. The company is headquartered in Fort Lauderdale, FL with offices in Los Angeles and San Francisco, CA and data centers in Los Angeles and Fort Lauderdale.
