VIA NET.WORKS USA Offers New Reseller Program
15 March 2004
ATLANTA, March 15 /PRNewswire/ -- VIA NET.WORKS USA ( www.vianetworks.net ), a leading provider of business communication solutions to small and medium-sized enterprise, introduces a complete reseller hosting solution for its clients, allowing for a more streamlined approach to eBusiness.
Designed to provide a complete solution for any type of business looking for recurring revenue from web hosting, VIA USA's reseller program is a comprehensive, automated solution that simplifies and streamlines operations for reseller partners. It is the only out-of-the-box system built specifically to ensure the highest customer satisfaction, while providing services that help grow revenue at reduced operating costs. This new reseller package provides a full set of business support functions needed to run all aspects of operations, from account creation and provisioning, inventory and account management, billing and trouble ticketing.
"A customer can come into a site, buy a product and the technology automatically captures credit card information, provisions the website, and sends a welcome letter," says Patrick Gaul, managing director of VIA USA. "Reseller Freedom offers a more robust platform for clients who trying to grow with limited staff and limited budgets."
VergePoint, formerly known as Digital Threshold, LLC, is among those clients reaping the benefits of VIA USA's new streamlined offering.
"VIA USA's offering is more than your traditional reseller package," said Jason Prance, VP/Director. "VergePoint can now offer our customers' a more complete solution set. VIA's technology allows our customers to place orders, have those orders billed and delivered with minimal staff impact. The technology makes it very simple."
VIA USA's offering allows customers to create their own products and manage those products, thus eliminating the need for heavy tech support and down-time. It's a true comprehensive reseller solution that empowers clients to direct their own destiny, employing an intuitive control panel that lessens the burden of expensive tech support. The program also allows clients a fully customizable system to create their own look and feel, and can be tailored to service offerings.
"We wanted to provide our customers with a solution that offers maximum flexibility with minimal initial investment. We want customer's income growth to consistently outpace their costs from day one. The new program delivers on that promise," says Gaul. "We are very excited about this offering."
In time, the VIA USA offering will integrate an a la carte function, enabling clients a range of services that can be expanded to support the growing need for more sophisticated offerings and richer management tools to already existing programs.
About VIA NET.WORKS USAVIA NET.WORKS USA (VIA USA), an Atlanta-based managed Web hosting company, is a local operation of VIA NET.WORKS Inc. VIA USA provides business customers in more than 85 countries with superior managed hosting services, Internet infrastructure and exceptional customer service. For more information on VIA NET.WORKS USA, visit www.vianetworks.net , e-mail sales@vianetworks.net or call 404.495.5660.
