FasterMac.net, Mac-Only ISP, Introduces Live Toll-Free 24x7 Customer Support; New Account Sign Up and Registration Also Now Available Through Toll-Free Support Line
13 April 2004
WOODSTOCK, Ill.--(BUSINESS WIRE)--April 13, 2004--FasterMac.net, a services division of Other World Computing (OWC), today announced that toll-free telephone customer support services are now available 24 hours a day, seven days a week at 800-869-9152 for users of the nationwide dial-up Internet service created specifically for users of Apple Macintosh computers.
Additionally, the same toll-free number serves as a convenient way to register new accounts for the unlimited 56K v.90/v.92 dial-up access and Web hosting services by telephone. New users with access to the Internet may also conveniently sign up online at www.fastermac.net, and new accounts are activated for immediate use within seconds of signing up, regardless of the registration method used.
"The success and popularity of FasterMac.net continues to exceed our expectations, and our TurboMac accelerated product, which truly gives DSL-like browser performance over a standard dial-up connection, is wowing new customers every day," said Larry O'Connor, president and founder of OWC. "Our goal with FasterMac.net is to not only provide Macintosh users with the best Internet services for the best cost, but to provide a superior level of support for those services as well. Our professional staff is now available any time, any day of the week, in order to make sure our customers are always able to get the most from our services."
Regular pricing for FasterMac.net unlimited nationwide service comes in three payment options with rates as low as $8 per month. An introductory, 100 percent refundable first month rate of $7.50 is also available to new customers of FasterMac.net standard and TurboMac accelerated service. All FasterMac.net dial-up customers have unlimited connect time and receive 10MB of Web hosting space and five e-mail accounts (username@fastermac.net) with included Web mail access and powerful, customizable anti-SPAM tools.
"By providing a quality dial-up experience for the Macintosh and backing it with superior customer support services, we live up to the official FasterMac.net slogan, 'Pay Less, Get More - Surf Faster,'" O'Connor said. "FasterMac.net has won rave reviews from both users and reviewers alike, as more and more Mac users across the nation have begun taking advantage of our inexpensive, fast, quality access. Now that we also have real, 'live-body' support available 24 hours a day, seven days a week, it's even easier to make the switch and discover just how much better the FasterMac.net experience can be."
More information on service plans, referrals, support and configuration can be found at www.fastermac.net or by calling 800-869-9152.
About Other World Computing
Other World Computing (OWC) has been providing quality hardware products and support to the Macintosh universe since 1988. The Illinois-based company operates the popular www.macsales.com Web site, which features one of the largest online catalogs of enhancement products, including OWC's own Mercury acceleration and FireWire product lines. Along with its proprietary XPostFacto, which allows select pre-G3 computers to run Mac OS X, OWC is an Apple Certified Developer, and provides extensive technical support for Macintosh users around the world.
