Internap Launches Managed VPN Service

ATLANTA – April 19, 2004 – Internap Network Services Corporation (AMEX: IIP), the leading provider of performance-based routing technology over the Internet, today announced availability of its Internap Managed VPN service powered by Cisco Systems technology. The unique offering combines Internap's world-class IP connectivity with advanced router and security technology from Cisco Systems to provide a global IP VPN solution with the expandability of Cisco IOS® Software.

Internap Managed VPN service utilizes the latest capabilities of Cisco's routers to deliver an integrated solution over a single device that acts as a VPN, router and firewall. Delivered over Internap's high-performance IP connectivity, the service is ideal for rapidly growing applications like Voice over IP (VoIP), real-time streaming video and wireless networking. The solution extends a high level of security to wireless networks by encrypting the wireless data stream and solving a major security problem for growing corporate networks. It also delivers a superior level of service for traditional WAN applications, such as e-mail, corporate Internet and intranet, and remote user access.

"The Internap Managed VPN stands apart based on our high-performance IP architecture and the expertise of the industry's most proactive Network Operation Centers (NOCs)," said Ali Marashi, Chief Technology Officer at Internap. "With our strong Cisco relationship, we are able to give customers a future-proof, integrated solution that supports the most demanding IP applications."

The Internap solution is ideal for medium to large enterprises demanding the highest level of network performance and security, while seeking to reduce the capital investment and dedicated resources required to deploy and manage a high-end IP VPN solution. Unlike single-network solutions that use Multi Protocol Label Switching (MPLS), Internap’s Managed VPN Service utilizes IPSec encryption technology, allowing customers to use existing Internet connectivity or Internap’s optimized fault-tolerant connectivity.

"Internap, with its overlay network and patented intelligent route control technology, is uniquely positioned to participate in the growing VPN market," said Dave Abrahamson, Chief Marketing Officer at Internap. "Our integrated device and global footprint, combined with the industry's leading Service Level Agreements (SLAs), allow us to leapfrog other CPE and network-based VPN providers, delivering customers a world-class solution that supports their mission-critical applications, including VPN, VoIP, video streaming and wireless services." According to industry analyst firm Gartner, the VPN services market is projected to exceed $7.0 billion by 2007.

Complete Outsourced Solution

The Internap Managed VPN includes:

- Configuration of the router and VPN/firewall setup on the customer premise
- Equipment and software maintenance, including management of the Cisco SmartNet agreement for the break/fix contract process
- IP VPN performance monitoring and issue resolution
- Software update and patch support

By intelligently routing its clients' traffic across multiple Internet backbones, Internap delivers network performance that is backed by an Internet-wide SLA and 24x7x365 performance monitoring and issue resolution. Internap’s NOCs proactively manage the service, alerting customers to potential problems and addressing them before they occur.

Internap Managed VPN service provides fully managed site-to-site and remote access capabilities with firewall protection integrated in a single Cisco router. Customer connectivity is provisioned through Internap's unique Private Network Access Point (P-NAP) architecture, which intelligently routes IP traffic over the best performing Internet backbone. Alternatively, Internap can provision or support existing IP connectivity over a variety of carriers to offer VPN service globally. The Internap solution supports both international office connectivity and remote access to more than 10,000 cities around the world.

The incorporated remote access client provides policy-based access and customizable security configurations, making it perfect for mobile professionals, telecommuters and branch offices. The client can enforce security policies, such as active anti-virus protection and personal firewall prior to allowing remote access clients a VPN connection. IT departments have control over access to the VPN and can prohibit connections when disallowed applications are present, such as instant messaging or when virus definitions are not up to date.

Internap Managed VPN service leverages the company's industry-leading SLA for IP connectivity, providing guaranteed performance across the entire Internet rather than just single networks. The proactive SLA provides 100 percent uptime, sub-45 millisecond latency and less than 0.3 percent packet loss. The Managed VPN SLA also provides installation within three business days within the domestic U.S., and six business days internationally, once IP access is in place. Other SLAs cover service fault notification and management of equipment and software maintenance or failure. Internap provides web-based tools for administration, end-user provisioning and SLA monitoring.

About Internap

Internap is the market leader of intelligent route-control solutions that bring reliability, performance and security to the Internet. The company’s patented and patent-pending technology address the inherent weaknesses of the Internet, enabling enterprises to take full advantage of the benefits of deploying business-critical applications such as e-commerce, Voice over IP (VoIP), video-conferencing, and streaming audio/video across the Internet. Through a portfolio of high-performance IP solutions, customers can bypass congestion points, overcome routing inefficiencies and optimize performance of their applications. Internap solutions are backed by an industry-leading performance guarantee that covers the entire Internet as opposed to just one network. These offerings include: network- and premise-based route optimization solutions, colocation, VPN, content distribution, managed security and managed storage services.

Internap currently serves more than 1,600 customers including the Fortune 1000 and mid-tier enterprises in the financial services, government; travel/hospitality, manufacturing, media/entertainment, technology and retail industries. The company provides services throughout the United States, United Kingdom and Japan. For more information, please visit the company website at www.internap.com.

Internap and P-NAP are registered trademarks of Internap. All other trademarks and brands are the property of their respective owners.