(Atlanta, GA) -- Today, Inflow-Atlanta, a leading provider of outsourced technology services, announced it has achieved industry-leading performance and is on track for growth.
"We are extremely proud of our achievements, as we are exceeding our performance goals in all areas," said Mark Scully, general manager for Inflow-Atlanta. "Inflow has secured a leading position in the Atlanta market and we will continue to grow our customer base in 2004 with our disaster recovery and application hosting services."
Strong Performance
Inflow-Atlanta reports several noteworthy accomplishments, including:
« From January to December of 2003, Inflow-Atlanta experienced 62% growth in EBITDA (Earnings Before Interest, Tax, Depreciation and Amortization). EBITDA is a metric of the health of day-to-day operations exclusive of any capital investments made to support those operations. EBITDA excludes corporate overhead not allocated to individual markets.
« Inflow-Atlanta's overall 2003 customer satisfaction rating, as independently measured by Customer Service Marketing, Inc. of Atlanta, was 9.2, far exceeding the industry average of 8.2.
« Inflow-Atlanta generated $215k in new customer bookings, representing 126% of budget for 2003. Representative customers for the IDC include CareerBuilder, SPI Dynamics, Recall Total Information Network, CipherTrust and TRX.
« Additionally, Inflow-Atlanta closed Q104 with 113% of sales budget achieved. The Internet Data Center (IDC) continues its leading performance which earned it the "IDC of the Year" award in 2003 as part of Inflow's intercompany excellence awards program, which recognizes outstanding achievements in revenue and EBITDA growth, as well as customer satisfaction ratings, for the leading IDC.
"Looking ahead, we're confident that we will continue our growth," said Scully. "We look forward to continuing to provide industry-leading service to our customers."
About Inflow
Inflow, Inc. was founded in 1997 and is headquartered in Denver, Colorado. Inflow is an ISO 9001:2000 certified provider currently serving more than 900 customers from its network of 13 data centers across the United States. Leveraging its expertise in application, network and datacenter management, the company is able to deliver the most reliable, secure, scalable and cost-effective outsourcing solutions available. Core services are offered within Inflow's three primary lines of business: Application & Infrastructure Management, Business Continuance / Disaster Recovery, and IT Professional Services. Inflow's solutions help customers increase revenues, decrease costs and enhance productivity.
For additional information and IDC locations, please visit www.inflow.com or call 877.321.2464. For more information on Inflow-Atlanta, please call Mark Scully at 404.898.9118.
