HARTFORD, Conn.--June 16, 2004--i-MARK, Inc, an Application Service Provider (ASP) and world-leader in Sales Process Management (SPM) solutions for manufacturers, announced today that they will host their customers' applications at AT&T's ultra-secure web hosting facility in Boston, MA. According to Del Merenda, i-MARK's President and CEO, "our customers are transitioning from simple on-line marketing to complex on-line business. We must be ready to serve them at this level. By processing their applications at AT&T's data center, and maintaining a live 'hot backup' center in Hartford, we offer our customers unparalleled performance and security at a cost that is much less than our competitors."
i-MARK claims that by establishing a second data center, conservative manufacturers will be more confident to move marketing and sales processes to the Internet and achieve its highly-touted financial benefits. Merenda added, "We know that manufacturers are in a fix. In their gut, they realize that the Internet is essential to their long-term success, but nagging doubts and the complexity of their products and business processes has held them back. By offering focused, high performing solutions in the safest and most secure Internet environment, i-MARK removes barriers of distrust and fear as the time to invest is now upon them."
When asked about i-MARK's decision to host its customers at AT&T, Bruce Wetherbee, WEB Systems Manager at Metso Automation, i-MARK's long-term customer in Worcester, MA said, "i-MARK's performance and uptime has been outstanding over the past four years. However, I applaud their decision to add a second data center because today, we rely upon i-MARK to deliver far more mission-critical solutions to our customers. I believe AT&T is the consensus leader in hosted network services and we certainly expect to benefit from their world-class performance and security. And, with i-MARK's backup center at the ready; we won't lose any sleep about being always on, 24/365 to serve our global markets, now and in the future."
i-MARK, Inc. offers Internet-based SPM solutions to manufacturers, which helps them attract new customers, and spend less to better serve existing customers. Its proprietary software delivers parametric search and configuration-based eCatalogs; a sales quote-to-order system for complex products and assemblies; a lead management (CRM) system; and sales order management for both end-customers and distributors. i-MARK is based in Hartford, Connecticut. For more information, visit www.imark.com.
AT&T is the world's largest networking facility and has 22 Global Internet Data Centers (GIDC's) providing an industry-leading web, data, and applications hosting environment. These centers are designed to stay up and running, protected from power failure, physical intrusion and network outages by extensive back-up power and cooling systems, multi layered security and network redundancy and diversity.
