MECHANICSBURG, Pa. -- June 30, 2004 -- EUR Systems announced Wednesday that FiberNet, LLC, West Virginia's leading competitive telecommunications service provider, has outsourced its remittance processing needs to EUR. Under the three year contract, EUR is responsible for the data entry of paid invoices and deposit of associated checks for FiberNet's 8,500 monthly payments. FiberNet produces its end-user bills with EUR's Aptis(TM) End-User Billing Solution and it found value in using a single vendor for all of its billing needs. EUR Systems is a national leader in the development and implementation of billing solutions and business process outsourcing services for businesses.
"EUR has helped us build an efficient billing method for our customers," said Virgil Parsons, President and COO. "The flexibility of EUR's approach is truly unique - and we have found that working with one vendor for both licensing and outsourcing of our billing and back office services to be extremely convenient. Outsourcing the remittance processing piece to EUR saved us a lot of time and money as they had the staff, equipment, and expertise already in place and could get us up and running immediately."
FiberNet expects to implement the new billing system in July of this year.
John Boyd, President and CEO of EUR Systems, says, "Remittance processing is a key component of the billing process as it directly affects our customers' cash flow. We have the latest technology and a staff of trained experts who can process up to 4,000 remittance slips per hour, ensuring your customers' accounts are accurate and your bank accounts are updated daily. We are pleased that FiberNet will be utilizing our service, and we are proud of the work we are doing with FiberNet."
Organizations today are under tremendous pressure to show performance improvements, to save time, and to reduce costs. Outsourcing your remittance processing functions to EUR will meet all of these objectives. We have over 15 years of on-site processing experience and our key performance indicators consistently exceed industry standards. EUR Systems stands firm on its reputation of high standards in processing and prompt turn around for all applications. Using DP575 technology, we are able to process 4,000 remittance slips per hour, with accurate record keeping and image back up. We also offer unique sorting customization to fit your needs.
Aptis is a superior end user billing and revenue management solution that caters to the needs of multiple-service providers looking to expand their offerings in order to increase profits. Its product packaging, hierarchical billing, and cross product discounting provide unmatched marketing capabilities. Aptis seamlessly integrates with IBM's WebSphere, a Java-based application environment for building, deploying, and managing online services such as e-commerce and web self-care.
EUR's ability to offer an advanced solution tailored to a company's exact requirements sets it apart from its competition. Its service offerings include outsourced, licensed, facilities management, and hardware hosting models, and its products and services are scalable and flexible to grow as business needs evolve. Its billing solutions include Aptis end user billing and customer care, Advantacs(R) inter-carrier billing, wholesale billing, billing production control, remittance processing, TelcoTax(TM) tax table maintenance, message reconciliation and verification, and bill print/stuff/mail. All of its billing solutions are surrounded by a wide variety of Business Process Outsourcing (BPO) services customized to any specific technical or business needs. These services include the following customer management services: returned mail, address change, rebate processing, white mail processing, coupon order entry, survey processing, A/R write-off processing, clerical processing, and fulfillment. They also include the following contact center services: bill inquiry, order entry, collection services, subscriber crediting, customer account inquiry, and billing dispute resolution. All services and solutions are customized to meet individual needs, and are packaged for seamless integration.
About FiberNet
FiberNet, LLC was formed in 1997 and has invested more than $50 million in West Virginia, creating more than 170 skilled technology jobs in the state. FiberNet has grown to become the state's third largest telephone company overall, owning 1,300 miles of fiber optic cable and recently surpassing 60,000 operational lines.
FiberNet is the largest competitive provider delivering telecommunications services and high capacity Internet connections to West Virginia business, governmental and residential customers.
FiberNet has offices statewide in Charleston, Huntington, Martinsburg, Parkersburg, Wheeling, Fairmont, Beckley and Bluefield, and will continue to operate the former WireFire office at 401 Grand Central Avenue. More information may be found at www.wvfibernet.net.
About EUR Systems
Since 1960, EUR Systems (www.eursystems.com) has been pioneering innovative billing and revenue management solutions, business process outsourcing services, professional services, and business intelligence. EUR supports leading companies in communications, technology, financial services, and other industries to increase profitability, reduce costs, simplify processes, and enhance customer relationships. EUR is a value based company that stands behind its ability to be enterprising, unbounded, reliable, engaged, unrelenting, and responsive to its customers.
EUR Systems' unique architecture, dynamic billing engine, renowned data center, and staff of nearly 400 industry specialists make it the right choice for all of your billing and back office needs.
EUR Systems, Aptis, Advantacs, and TelcoTax are trademarks or registered trademarks of Electronic and Unit Record Datacenter, Inc., d/b/a EUR Systems, or its subsidiaries. All other trademarks and registered trademarks are property of their respective owners and are used for identification purposes only.
