One of Europes leading Web Hosting Companies since 1996 Netcetera has introduced an Industry first with the announcement of their 24x7x365 Personal Account Manager Service.
We all know how frustrating it can be listening to what seems like hours of "supermarket music" whilst holding on the phone, only to be greeted with an electronic voice message, or even worse finding your in-box full of Auto Responders saying "our technical support department will look into your request at their earliest opportunity"
Thankfully this will now be a thing of the past.
Netcetera one of the most proactive companies for foresight and technical advances have taken a step back to more friendly times with the launch of their 24x7x365 Personal Account Manager Service.
For every new account created you will be allocated your own account manager who will be responsible for dealing with all your questions and account details.
You will receive your managers Direct Phone Number, and personal e-mail address, guaranteeing you no automated messages of any kind, and increasing the Human face of the Internet.
Plus, an Account Manager will be on hand round the clock, so if you encounter any problems during the small hours of the morning, pick up the phone NETCETERA will be their to help.
Netcetera Marketing Manager Richard Skillicorn, says "we know your first steps into producing and publishing your own site can be very daunting, we know this service will help ease the troubled times, as it takes out the frustrating delays and endless auto responders that you can encounter. We know from our Customer Feedback that the Human touch is of significant value and makes the Net almost touchable, this is a great step forward for Netcetera in what we feel is already the best Customer Service available in the Web Hosting Market."
About Netcetera
Formed in 1996, Netcetera is one of Europe's leading Web Hosting service providers, with customers in over 40 countries worldwide. Our services are biased towards Microsoft based Internet Technologies - we have been a Microsoft Certified Partner since 1999. Netcetera provides complete solutions for Web Hosting, Domain Name Registration, eCommerce, E-mail, Dedicated Server Hosting and Server-based Applications Hosting (ASP).
Focused exclusively on providing advanced hosting services for the Microsoft platform, every aspect of Netcetera has been architected to achieve the highest quality of service possible for customers with applications that are critical to your business. For more information regarding Netcetera Ltd, call +44(0)800 298 7214 or visit the company's Web site at http://www.netcetera.net.uk.
