Florham Park, NJ -- August 18, 2004 -- Florham Park, NJ - Global Crossing (NASDAQ: GLBCE) announced today the formation of its Voice over Internet Protocol (VoIP) Customer Advisory Board, designed to help shape the direction of Global Crossing's comprehensive VoIP offering. The interactive group, composed of senior-level executives from a wide range of customers, meets on a quarterly basis.
"Staying close to customers is a key part of our success, and it's especially important with a fast-moving, game-changing offering like VoIP," said Anthony Christie, Global Crossing's chief marketing officer. "We're a customer- and market-driven company, and the Customer Advisory Board allows us to hear first-hand what our customers' needs and ambitions are, enabling us to better serve them."
Customer Advisory Board members have the opportunity to interact, exchange information, and offer feedback on the adoption of VoIP as part of the movement toward converged communications. The panel explores a wide range of issues, including regulation, total cost of ownership, and market drivers.
Global Crossing deployed its private, global backbone four years ago, and has firmly established its leadership role in the VoIP arena. The company recently announced the decommissioning of its first legacy switch in its network core, one of the first providers to do so. Global Crossing is also active in the regulatory environment, and has filed its REFORM agenda on the proper regulation of IP telephony with the Federal Communications Commission.
Global Crossing's fully interoperable suite of TDM and VoIP solutions offers both wholesale and enterprise customers a migration path toward a fully converged IP environment on their own timetable without unnecessary capital expenditures. Global Crossing carries more than two billion minutes of packetized voice traffic per month, amounting to 40 percent of its total voice traffic and its VoIP backbone operates at greater than 99.999 percent availability, the industry's highest standard.
About Global Crossing
Global Crossing (NASDAQ: GLBCE) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs.
